Frequently Asked Questions
Explore our FAQs below. Don’t see your question? Ask us directly
-
Most of the time nothing! That’s right, no cost to you! That being said, we do qualify each account we service as well as determine it’s unique needs to ensure you are provided the best experience. Best give us a call and we can discuss what you are looking for.
-
At STX Vending, we have a number of services that include free and budgeted offerings. Provide more detail about your needs by completing our 60-Second Quiz. This will help us prepare before contacting you about next steps.
-
We service client accounts weekly. STX Vending uses state of the art technology allowing us to know about most issues before they become issues to you! We monitor our machines 24/7 and receive alert notifications as they arise. This is how STX stays a step ahead of other vending services.
-
Good question! It means we fill the machine with snacks and drinks from our own warehouse, check the expiration date on the entire inventory, ensure the equipment is in working order and fix it if its not, clean the inside and outside of the machine with environmentally safe cleaners, and check-in with the front-desk employee to address any additional questions, concerns, or preference changes with our service.
-
Here at STX Vending, we work with business owners to ensure they are absolutely satisfied with our products and vending services. Thats why our Service Agreements are more about what we will do for you than what you will do for us. That’s our 100% Satisfaction Guarantee!
-
You can reach us at (210) 903-9363 during 8am - 5pm Monday thru Friday. You can also reach us at services@stxvending.com.
-
Each location we place our machines requires a bit of "science". This means we consider a number of things to include how many machines to put in, what types, the ingress and egress of the traffic and whether any ancillary machines are needed to name a few. All in all, we work with each business owner to ensure all their needs are taken care of serving the highest quality snacks and drinks everyone enjoys. We do this all up front so there are no surprises! Got a favorite snack? Let us know!
-
We charge affordable prices for all of our snacks and drinks! Prices vary based on whether or not its being merchandised or a part of an OCS or Pantry service. Prices are never higher than when you would see in a convenience store. No surprises here!
-
In short, it depends. We prefer to be the exclusive operator for each of our customer locations but, in some cases we may make an exception if the location is large enough and has some distance between the other vending locations. Best if you give us a call and we can talk through it. We ain't scared of some competition!
-
Currently, we are exclusively operating within the 30 mile radius of San Antonio, Texas. As we continue to grow, we may extend route services to more distant locations in South Texas. Don't count yourself out just yet! Give us a call at (210) 903-9363 or email us at services@stxvending.com to see if your location qualifies. Doesn't hurt to check!
-
I know it can be hard breaking up with someone but, sometimes it just doesn’t work out. Everything seemed great in the beginning but, then the relationship just started to fade. We get it! That’s why at STX Vending, “No one does it better!” That’s not just our tagline, its a promise. Communication is a cornerstone in every great relationship. You can contact us anytime and expect a response within 24-hours!

